Ship Complete
| Document Version | v.1 |
|---|---|
| Document Last Updated | 8/21/2023 |
| Software Version Documented | v.9.9.2 |
Task/Problem Overview
This article will go over how to place an order or a specific line(s) on a Ship Complete order.
Ship Complete defined
By selecting to place a whole order or specific lines on an order as Ship Complete (SC) the customer wishes to wait until all merchandise is available before processing the order and any stock that is available at the time the order is converted will be allocated, under Ship Complete Allocated in the warehouse log. In this scenario, you will be asking Savance Enterprise to abstain from generating a release/pick ticket until all items on an order are received and in your warehouse. In other words, if you order 5 line items with various quantities and you use the order level ship complete feature, you should only expect a release to be created and a pick ticket to print when all of the items on all of the lines are available on hand. Note that as material becomes available including when the order is initially converted, that material will be allocated to this order. The main difference between this feature and how the software normally works is that material is allocated but no ticket is created and printed until all material is available.
Placing a Whole Order on Ship Complete
- To place the whole order on Ship Complete (SC) from the order header
Line Item Level Ship Complete:
In this scenario you don’t want the entire order to be held as a ship complete. Rather, you want a single item to be shipped complete. That is to say that if you have all of the material on hand for line items in said order that aren’t marked as ship complete, but the line item(s) you have marked as line item SC aren’t all available, a release will be created for anything available not marked as line item SC. Separate releases/PT’s will then kick in when the line item ship complete items are received and available and B/O’s are processed. Note that as material becomes available including when the order is initially converted, that material will be allocated to the line item marked as ship complete. The main difference between this feature and how the software normally works is that material is allocated but no ticket is created and printed until all material is available.
Placing a specific item(s) on Ship Complete
- To select a specific product to ship complete on an order enter your items onto the sales grid.
- Next, scroll over on the item grid to the Ship Comp column and select the line(s) you want to place on Ship Complete
A Note On Allocation:
When you mark an order or a line item as ship complete, there is a column in the order grid called SCAllocated. This column will reflect what you have on hand in real time that is allocated to the ship complete line item. In other words if you have a SC line item with a quantity of 2 and you have 0 on hand, SCAllocated will read 0 for that line item. However, if you have another line item with on hand availability, SCAllocated will reflect whatever you have on hand (in this case line item two has 3 SCAllocated as there are 7 available). Once you receive all of the product on that line, SCAllocated will be reset to zero and this order/line item will now take the same course as if it was never set to Ship Complete in the first place.
Notice that SCAllocated has 3 for line item two and 0 for line item one.
Notice that after receiving the items on line item one and processing backorders, a release (353254-00) was created and SCAllocated has changed to 00 while normal Allocated has changed to 2 and 3 respectively.
